{"id":1432,"date":"2026-06-12T01:40:23","date_gmt":"2026-06-12T01:40:23","guid":{"rendered":"https:\/\/goldlineit.com.au\/WPtest123\/?page_id=1432"},"modified":"2026-08-05T07:07:52","modified_gmt":"2026-08-05T07:07:52","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/goldlineit.com.au\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"policysection\">\n<h2>Goldline I.T Privacy Policy<\/h2>\n<p class=MsoNormal>Effective Date: 01\/06\/2026<\/p>\n<h2>&nbsp;<\/h2>\n<h2>About Us<\/h2>\n<p class=MsoNormal>Goldline I.T P\/L provides information technology (IT) support, managed services, cloud solutions, network administration, internet services, and related technology consulting to businesses and individuals throughout Australia.<\/p>\n<p class=MsoNormal>We are committed to protecting the privacy and confidentiality of personal and business information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).<\/p>\n<h2>&nbsp;<\/h2>\n<h2>Information We Collect<\/h2>\n<p class=MsoNormal>We may collect personal and business information including:<\/p>\n<ul style='margin-top:0mm' type=disc>\n<li class=MsoNormal>Client names and contact details<\/li>\n<li class=MsoNormal>Business names and ABN details<\/li>\n<li class=MsoNormal>Email addresses and phone numbers<\/li>\n<li class=MsoNormal>Billing and payment information<\/li>\n<li class=MsoNormal>IT system information required for support (such as device<br \/>\n     names, IP addresses, logs, and configuration details)<\/li>\n<li class=MsoNormal>Support tickets, service requests, and communication<br \/>\n     records<\/li>\n<li class=MsoNormal>Website usage information (where applicable)<\/li>\n<\/ul>\n<p class=MsoNormal>We collect only the information reasonably necessary to<br \/>\nprovide our services.<\/p>\n<h2>&nbsp;<\/h2>\n<h2>How We Use Information<\/h2>\n<p class=MsoNormal>We use information collected to:<\/p>\n<ul style='margin-top:0mm' type=disc>\n<li class=MsoNormal>Deliver IT support and managed services<\/li>\n<li class=MsoNormal>Install, maintain, and monitor technology systems<\/li>\n<li class=MsoNormal>Respond to service requests and enquiries<\/li>\n<li class=MsoNormal>Process invoices and payments<\/li>\n<li class=MsoNormal>Communicate with clients regarding services<\/li>\n<li class=MsoNormal>Meet legal, regulatory, and contractual obligations<\/li>\n<\/ul>\n<h2>&nbsp;<\/h2>\n<h2>Disclosure of Information<\/h2>\n<p class=MsoNormal>We do not sell, rent, or trade personal information.<\/p>\n<p class=MsoNormal>Information may be shared with trusted third-party providers where necessary to deliver services, including:<\/p>\n<ul style='margin-top:0mm' type=disc>\n<li class=MsoNormal>Cloud service providers<\/li>\n<li class=MsoNormal>Internet and telecommunications providers<\/li>\n<li class=MsoNormal>Software vendors and IT platforms used in service delivery<\/li>\n<li class=MsoNormal>Payment processing providers and accounting platforms<\/li>\n<li class=MsoNormal>Professional advisers such as accountants or legal<br \/>\n     advisers<\/li>\n<\/ul>\n<p class=MsoNormal>Information may also be disclosed where required by law.<\/p>\n<h2>&nbsp;<\/h2>\n<h2>Data Security<\/h2>\n<p class=MsoNormal>We take reasonable steps to protect information from unauthorised access, misuse, loss, alteration, or disclosure.<\/p>\n<p class=MsoNormal>We maintain an Information Security Policy that outlines the technical and organisational controls used to safeguard information, including access controls, password management, multi-factor authentication, device security, backup procedures, and incident response processes.<\/p>\n<h2>&nbsp;<\/h2>\n<h2>Data Retention<\/h2>\n<p class=MsoNormal>We retain client information only for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes where required.<\/p>\n<h2>&nbsp;<\/h2>\n<h2>Access and Correction<\/h2>\n<p class=MsoNormal>Clients may request access to the personal information we hold about them and request corrections if information is inaccurate or incomplete.<\/p>\n<h2>&nbsp;<\/h2>\n<h2>Website Information<\/h2>\n<p class=MsoNormal>If you visit our website, basic information, such as your browser type, IP address, and website usage statistics, may be collected to help us improve our services and website performance.<\/p>\n<h2>&nbsp;<\/h2>\n<h2>Privacy Complaints<\/h2>\n<p class=MsoNormal>If you have any concerns regarding how we handle your personal information, please contact us. We will investigate and respond within a reasonable timeframe.<\/p>\n<h2>&nbsp;<\/h2>\n<h2>Contact Us<\/h2>\n<p class=MsoNormal>Goldline I.T P\/L<\/p>\n<p class=MsoNormal>Email: support@goldlineit.com.au<\/p>\n<p class=MsoNormal>Phone: +6138168377<\/p>\n<p class=MsoNormal>Address: 243 Whitehorse Road, Balwyn VIC 3103<\/p>\n<h2>&nbsp;<\/h2>\n<h2>Changes to this Policy<\/h2>\n<p class=MsoNormal>This Privacy Policy may be updated from time to time. The latest version will be available upon request or published on our website.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Goldline I.T Privacy Policy Effective Date: 01\/06\/2026 &nbsp; About Us Goldline I.T P\/L provides information technology (IT) support, managed services, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1432","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goldlineit.com.au\/index.php\/wp-json\/wp\/v2\/pages\/1432","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goldlineit.com.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goldlineit.com.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goldlineit.com.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goldlineit.com.au\/index.php\/wp-json\/wp\/v2\/comments?post=1432"}],"version-history":[{"count":8,"href":"https:\/\/goldlineit.com.au\/index.php\/wp-json\/wp\/v2\/pages\/1432\/revisions"}],"predecessor-version":[{"id":1457,"href":"https:\/\/goldlineit.com.au\/index.php\/wp-json\/wp\/v2\/pages\/1432\/revisions\/1457"}],"wp:attachment":[{"href":"https:\/\/goldlineit.com.au\/index.php\/wp-json\/wp\/v2\/media?parent=1432"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}